Your shopping cart is currently empty
Shop Now

We're here to help.

  • About Steelcase

    Choose Steelcase for your furniture and workspace needs because of our unparalleled commitment to quality, ergonomic design, and innovative solutions. With a legacy of research-backed expertise, Steelcase offers a diverse range of customizable and sustainable products that enhance well-being, productivity, and collaboration in modern work environments. Trusted globally and renowned for their durability and adaptability, Steelcase is the ideal choice for creating functional and inspiring spaces that cater to your unique requirements.

    Read more on About us:

    An ergonomic chair is specially designed to provide optimal comfort and support for the human body during extended periods of sitting. Unlike conventional chairs, ergonomic chairs are adjustable, with features such as lumbar support, adjustable armrests, seat height and depth customization, and often include breathable materials. These chairs are crafted to promote good posture, reduce strain on the spine and muscles, and enhance overall well-being, making them a crucial choice for preventing discomfort and potential health issues caused by prolonged sitting.

  • Customer Service

    Our Customer Service hours are from 9am to 5pm.

    - Email us at:
    - Call us at: +852 2520 0160

  • Payment + Financing

    For your convenience, we accept:
    - Visa
    - MasterCard
    - American Express
    - Union Pay
    - Alipay

  • Orders/Delivery

    After placing your order, you'll be prompted to select a delivery date. Subsequently, our dedicated Customer Service team will promptly get in touch with you to confirm the delivery details via email, ensuring a smooth and efficient experience.

    Delivery is free for most regions, with the exception of certain specific areas.

    Please note there is an extra HK$250 Charge for the following restricted areas.

    Restricted & Remote Areas
    - Chek Lap Kok, Chung Hom Kok, Deep Water Bay, Discovery Bay, HK Int'l Airport, HK Island, Lo Wu, Lok Ma Chau, Mid-Levels, Repulse Bay, Sai Kung, Sha Tau Kok, Shek O, Stanley, Ta Kwu Ling, Tai Tam, The Peak, Tung Chung
    Please contact our Customer service to get a custom quotation for any areas not listed.

    Your item will be delivered and expertly installed in your home by our skilled technicians.

    We prioritize a seamless and hassle-free experience, ensuring that your product is set up and ready for use upon delivery. Your convenience and satisfaction are our top priorities throughout the delivery and installation process.

    Yes, Steelcase offers assembly services for their products.

    Read more on Steelcase’s Shipping Policy:

  • Returns and Refunds

    Most items may be returned for any reason within 14 days from the date of delivery for a 75% refund (excluding shipping costs).

    For all returns, please contact our customer service team for product return arrangements. Once a return is approved it must be shipped back to Steelcase within 14 days of approval to ensure that we can process the return in a timely manner.

    Read more on Steelcase’s Refund Policy:

    If the product is not faulty or defective, but you still wish to return it, you can do so within 14 days of completion of delivery. Change of mind returns are subject to a standard 25% restocking fee. If the goods are not returned in as-new condition, we reserve the right to refuse refund or impose additional restocking fees. Delivery costs will not be refunded.

    Read more on Steelcase’s Refund Policy:

    If the goods are found to be faulty within 14 days of delivery, customers are entitled for either a full refund or replacement. Steelcase will cover round-trip shipping on Faulty returns.

    Read more on Steelcase’s Refund Policy:

  • Product Information

    Please have your order number, email address, and contact our dedicated Customer Service team. We will assist you in promptly processing your request and ensuring that you receive the correct replacement parts to maintain the functionality and aesthetics of your product.

    Seating Products
    - Basic maintenance should be done on chair upholstery, finishes, controls, base, and other moving parts once a year. Maintenance should be done more frequently if the chair is subjected to heavy use.
    - Cleaning painted, plastic, and vinyl and chrome surfaces
    - Clean frequently by applying a household cleaner (such as Fantastik® or 409®) and wipe dry with a clean, soft cloth. For stubborn chrome marks, use a non-abrasive chrome cleaner.

    On high-gloss, smooth plastic finishes
    - Use a light rubbing compound (such as Turtlewax® rubbing compound) to erase minor surface marks.

    Wood finishes
    - Steelcase wood products are protected by a stain-resisting finish. For normal cleaning, wipe surface with a soft, damp (not wet) cloth.

    Maintaining fabric upholstery
    - Use a vacuum cleaner for regular cleaning. Do not steam clean. Periodic professional dry cleaning is recommended.

    Removing fabric upholstery stains or heavy soil
    - Soak up excess stain with a cloth. Do not dry the stain completely or it may set.
    - For most water-borne stains (coffee, fruit juice, washable ink), use an upholstery cleaning solution (such as BISSELL Upholstery Shampoo® or Guardsman Fabri-Kleen®) and follow package directions.
    - For oil-borne stains, use a dry-cleaning solution at room temperature (never hot) and allow solution to work into stain. Using quick, light strokes, brush stain with a soft bristle brush. Work from outside toward the center to prevent rings. Avoid vigorous rubbing which may damage the nap or force the stain more deeply into the material. Soak up remaining dry-cleaning solution and sponge the fabric with cool water.
    - Allow fabric to dry completely, then vacuum thoroughly. If stain is still evident, repeat procedure. Several light applications of cleaning solution are more effective/less damaging than one heavy application.

    Maintaining leather upholstery
    - Dust occasionally with a clean, dry cloth.
    - Remove most stains by applying a mild soap to a damp cloth, working up thin suds, then rubbing it gently over the stain. Rinse with a clean damp cloth then wipe dry.
    - Never use furniture polishes, oils, varnishes or ammonia on leather.
    - Some cleaning products may cause discoloration and should be tested in an inconspicuous area before using.

    We make every effort to accurately represent the colors of our products on our website and marketing materials. However, please note that actual colors may vary slightly due to factors such as lighting conditions, screen settings, and the inherent nature of digital displays.

    We recommend requesting physical color samples or visiting one of our showrooms to ensure the most accurate representation of the product colors before making your decision.

  • Showroom

    Book an appointment by visiting:

    Our showrooms offer a hands-on opportunity to interact with our products. Note that not all colors of products are shown in the showroom, but swatches are available.

  • Warranty

    Please refer to the warranty information provided with your purchase or visit our website's Warranty section. You can also contact our Customer Service team with your product details and purchase information.

    Read more on Steelcase’s Warranty Policy:

  • Technical Support

    Use Google Chrome for the best Store experience.Click on the Log In/Register icon in the upper right-hand corner and choose the Register option to create a new account.

    If you have any questions, please reach out to our Customer Service Team.

About Steelcase

Customer Service

Payment + Financing


Returns and Refunds

Product Information



Technical Support

Work. Game. Repeat.

Our chairs exceed the limits of what a chair can do for you, for both work and play. Explore customized chair solutions precisely designed for the way you sit, the way you game and all the ways you move throughout your day.

Shop Now